Reference

How inatogil Handles Your Personal Data

When you open an account and connect your DANA, OVO or GoPay wallet, you share information with us — and we take that seriously. This page explains exactly what we collect, why we collect it, and what control you have over it.

Account data protectedDANA, OVO, GoPay wallet privacyYour rights, clearly statedIndonesia-region applicable

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security Your login session uses encrypted connections. OTP verification is required when accessing your account from a new device, keeping your wallet and withdrawal details from being accessed without your action.

Cookie Controls We use session cookies to keep you logged in and remember your GoPay or DANA wallet preference. You can clear or block these through your browser at any time without losing your account.

Data Retention Window Active accounts retain data for the life of the account. If you close your account, we hold a limited record for the period required under applicable rules in permitted regions, then delete it.

Requesting Changes You can request to view, correct or delete your stored data by contacting us via live chat or email. We verify your identity before processing any change to protect you from unauthorised requests.

What This Privacy Policy Covers

inatogil Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to all data collected when you use inatogil — registration details, login activity, payment method identifiers (including DANA account references, OVO linked numbers and GoPay wallet IDs), and device signals from your mobile session. We collect only what we need to run your

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account, process transactions and keep your session secure. We do not sell your personal data to third parties. Data shared with payment processors — DANA, OVO, GoPay — is limited to what those services require to complete a transaction. Any data held by those processors is
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subject to their own terms. We retain account data for as long as your account remains active, and for a reasonable period afterward as required by applicable rules in eligible regions. This policy applies where local law permits and covers Indonesia-based access only. If you access
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the platform from outside a permitted region, data handling may differ. Cookies and device identifiers are collected to maintain your session, remember your wallet preference and measure how the lobby loads on your device. You can manage cookie preferences through your browser settings at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Request Send a written data request or deletion inquiry to our privacy contact address. We aim to acknowledge your request and respond with next steps as quickly as possible.

Live Chat on Site Open the live chat window on any page of inatogil to speak directly with our account support team about privacy concerns, wallet data or account access questions.

Account Settings Panel Log in, go to your account settings, and use the data management section to review what is stored, update your contact details or submit a formal data correction request.

Your Privacy Policy Questions

These are the questions we get asked most often about how your data is handled on inatogil. If your question is not here, live chat is the fastest way to get a direct answer from our team.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO or GoPay. Device type and login timestamps are also recorded to protect your session.

Wallet identifiers are shared only with the payment processor needed to complete your transaction. We do not pass your DANA or OVO details to advertisers or unrelated third parties.

Yes. Send a deletion request via live chat or email. We verify your identity first, then process the request. Some data may be retained for the period required under applicable regional rules.

Cookies keep your session active and remember preferences like your GoPay wallet setting. You can block or clear them in your browser settings — this does not delete your account.

Only if you opted in during registration. You can withdraw that consent at any time through your account settings or by contacting support via live chat on inatogil.

Log in and go to the account settings panel to update contact details directly. For deeper corrections — like wallet references — contact us via live chat and we will handle it after identity verification.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How inatogil Handles Your Personal Data

How We Protect and Manage Your Information

Reach Us About Your Data

Your Privacy Policy Questions

01 What personal data does inatogil collect when I register?

02 Is my DANA or OVO wallet number shared with anyone?

03 Can I ask inatogil to delete my account data?

04 How does inatogil use cookies and what can I do about them?

05 Does inatogil use my data for marketing messages?

06 How do I correct wrong information stored in my account?

Privacy Policy

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